You go to place an Uber Eats order and realize within milliseconds that you accidentally clicked on the wrong item, selected the wrong address or suddenly no longer have a craving for what you just ordered.
How to Cancel Order on Uber Eats
The good news? You can cancel your Uber Eats order and it’s quite easy to do if you are fast. Here, we’ll break down the process on how to cancel an order on Uber Eats without all the anxiety.
1. Launch the Uber Eats App
Open the Uber Eats app and tap the “Orders” tab at the bottom. You will then see a list of current and past orders. Tap the order you would like to cancel.
2. Tap “Help”
Once you’re in your order information, click on “Help.” You will be redirected to support options for your order.
3. Choose “Cancel Order”
Select “Cancel Order” from the list of options for help. Based on the progress of the order, the app will tell you if you can still cancel.
4. Confirm the Cancellation
If your order hasn’t been confirmed by the restaurant or dispatched to a driver, you will be able to cancel immediately. If they’ve already started, you might still be able to cancel — but you could face a fee, based on when you are making the move.
Final Thoughts
Timing is everything. The earlier you cancel, the better chance you have of receiving a full refund. So whether your cravings shifted or you ended up clicking on the wrong item, Uber Eats won’t make cancelling a pain in the neck.
Now you know how to cancel an Uber Eats order with only a few taps. You can even bookmark this guide for later and order with confidence.