“What’s Uber Eats customer service number or direct Uber Helpdesk for customers who have a need worthy of being attained”? A curious user would always ask.
For those who are looking for the Uber hotline, it is okay for us to establish here that Uber does not offer a customer service phone number for Uber Eats.
To contact them for assistance, you can log in to your account to get personalised support or explore the resources below to find solutions to issues related to Uber Eats orders and accounts.
About Uber Eats
Uber Eats is an on-demand food delivery platform developed and operated by Uber. The food is delivered by couriers in a variety of conveyances, from cars to scooters to bicycles to on foot. As of 2021, it operates in more than 6,000 cities in 45 countries.
Food is delivered by Uber drivers. In 2020, the company was sued for antitrust price fixing, requiring restaurants to price match delivery menu prices to dine-in prices if the restaurant wants to be listed on the Uber Eats app, alongside charging commissions of 13%-40% of gross sales.
History of Uber Eats
Uber Eats is an online food ordering and delivery platform launched by Uber in August 2014. Originally launched as “UberFRESH” in Santa Monica, California, it made pre-ordered meals from local restaurants available to customers. In 2015, it was rebranded as Uber Eats and launched in other major cities, with a larger choice of restaurants and real-time order tracking.
The platform works on a dedicated app that connects it in connection with local restaurants and delivery partners. Uber tapped its ride-hailing network to rapidly expand food delivery services. By 2016, Uber Eats was available in cities across North America, Europe and Asia.
Throughout the years, Uber Eats has added crucial features like scheduled deliveries, contactless drop-offs and subscription models like Eats Pass. The platform also hooked up with fast-food giants like McDonald’s, Starbucks and Subway, helping it become more of a global hit.
Competing with rivals like DoorDash, Grubhub and Deliveroo, Uber Eats went on to become one of the world’s leading food delivery platforms. The novel coronavirus pandemic in 2020 further boosted its growth, with demand for contactless food delivery skyrocketing. By today’s standards, Uber Eats is available in more than 6,000 cities in 45+ countries, still leading the food delivery industry and evolving.